• DELIVERY POLICY
    Depending on the delivery address, Greville Home & Garden use local carriers like An Post, DPD, Fastway Couriers etc and depending on the size and weight for international deliveries we use international postage / carriers. In all circumstances our customers will receive notifications when each order has been successfully despatched. In most cases our website clearly states the carriage charges that are applied. In the event of special orders, carriage charges will be agreed in advance by direct contact. At all stages of the process you, the customer, will be fully informed in advance so that there are no misunderstandings. All goods despatched remain the property of Greville Home & Garden until delivered and signed for in full. Due to the nature of the business of couriers and postage services, it will not be possible to provide exact timings for any delivery within a specific day. Delivery to a PO Box address will not be accepted.
  • RETURNS POLICY
    Greville Home & Garden try to our utmost ability to list all features, dimensions and descriptions for each of the products we offer for sale on our site so that, prior to purchase, you should know exactly what you have ordered. In the event you have a problem or are dissatisfied please note the following:

    1. If your purchase has been damaged during delivery please note this damage with the courier or parcel delivery agent and, where possible, if the parcel has damage to the outside packaging please take a photo. Please notify us within 72 hours of your delivery and explain the problem. If the product itself is broken or damaged please take a photograph for our records.

    2. If for some reason you are not satisfied with your purchase we’ll be happy to offer you an exchange or refund. Your purchase must remain in its original packaging. We will accept return within 7 days from the original delivery with the return postage charges to your account.

    Anything listed above in our company returns policy does not affect your statutory rights.
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